Terms & Conditions

By booking a stay or using our services, you agree to the following terms and conditions:

1. Rates and Payment

  • All rates are subject to applicable state and local taxes.

  • A valid credit card is required to secure your reservation. Full payment is due at check-in unless otherwise specified in your booking agreement.

  • Third-Party Reservations: For any bookings made through third-party websites or online travel agencies (OTAs), all cancellations, modifications, and financial refunds must be handled directly through the original booking platform. The motel cannot modify or refund these reservations directly.

  • Credit Card Pre-Authorizations, Tiered Security Deposits, & Damage Accountability: Incidentals require a physical credit card or traditional bank debit card with available funds matching the registered guest’s legal name. A temporary authorization hold will be placed at check-in ($100 nightly / $250 weekly) and released following a satisfactory inspection at departure. Depending on your issuing bank, released funds typically reappear in your available balance within 5 to 7 business days (debit cards may take longer per bank processing rules). The Orange Motel is not responsible for bank processing delays or holding times once the release has been executed. Guests are fully responsible for damage, missing items, or stained linens. Rooms left damaged or with severe smoke odor will incur automatic charges for deep cleaning, repairs, and lost revenue using the card on file. The motel reserves the right to conduct room inspections upon departure or routine maintenance/safety inspections during your stay. Please report pre-existing damage via SMS immediately.

  • Payment Restrictions: Tap-to-pay (Apple Pay, Google Pay, contactless), prepaid/reloadable cards (Chime, Cash App, Venmo), and cash deposits are not accepted.

2. Check-In and Check-Out

  • Office Hours & Late Arrivals: Front office hours are 7:00 AM – 10:00 PM EST. All guests are required to provide their Estimated Time of Arrival (ETA) prior to check-in. If you plan to arrive after 10:00 PM, you must contact management before 10:00 PM at (352) 718-2934 to set up keyless self-check-in access. Late arrivals without prior notification will be processed as a no-show with full room charge forfeiture and no refund.

  • Check-In: Standard check-in begins at 3:00 PM. Guests must be at least 21 years of age to book a room, and must present a valid government-issued photo ID matching the name on the reservation at check-in. Early check-in is subject to availability and must be requested in advance.

  • Check-Out: Check-out is by 11:00 AM. Late check-outs must be requested in advance and may be subject to additional fees. Unapproved late checkouts will result in an automatic additional night charge to account. As per our policy, arrivals more than 2 hours early will incur a charge of 50% of the room rate.

  • Room Inspections & Deposits: To ensure our rooms remain in top condition, our staff takes detailed photographs and conducts a full linen count for each room immediately prior to check-in. A physical room inspection and final linen count are completed upon check-out, and security deposits are only released once the room is verified to be undamaged and in its original condition.

3. Nightly & Weekly Stay Rules

  • We offer both nightly and weekly rental options. The maximum allowable stay for any guest is 24 consecutive nights.

  • Weekly stay occupants must adhere to standard guest guidelines and may be subject to routine room inspections or scheduled service rotations.

4. Property Policies

  • No Smoking: All guest rooms and indoor areas are 100% smoke-free (including cigarettes, cigars, vapes, and e-cigarettes). A $250 cleaning fee will be assessed for violations, and guests will be charged for any tampering with smoke detectors.

  • Damages: Guests are financially responsible for any damage caused to motel property, fixtures, or furnishings during their stay.

  • No Cooking: Cooking in guest rooms is strictly prohibited. The use of personal cooking appliances (including hot plates, air fryers, portable grills, or toaster ovens) is not permitted anywhere on the property.

  • No In-Room Laundry: Washing laundry in guest rooms or hanging wet clothing, towels, or linens on outdoor railings or furniture is strictly prohibited.

  • Quiet Hours: To ensure the comfort of all guests, quiet hours are observed daily from 10:00 PM to 8:00 AM. Excessive noise, loud music, or disruptive behavior during these hours may result in immediate eviction without a refund.

  • Pet Policy: Dogs are only permitted in designated pet-friendly rooms and must be registered at the front desk prior to check-in. Pets are strictly prohibited on motel furniture and are not permitted to use motel linens. Dogs must never be left unattended in guest rooms. All guests are subject to our full pet policy guidelines, and unauthorized pets will result in a $250 cleaning fee.

  • No Pool / No Hot Breakfast: To keep our rates competitive, we do not feature a swimming pool or serve hot breakfast.

  • Unregistered Guests & Occupancy: All overnight guests must be registered with the front desk. For the safety and security of our property, all visitors must check in at the front office upon arrival, and unregistered guests are not permitted in guest rooms after 10:00 PM. Exceeding the maximum allowed occupancy for your room type without prior front desk approval may result in immediate eviction of all parties without a refund.

5. Liability

The Orange Motel is not responsible for the loss, theft, or damage of money, jewelry, or other personal property left in guest rooms or vehicles.

6. Right to Refuse Service

We reserve the right to refuse service or evict any guest who violates motel policies, creates a disturbance, or compromises the safety and comfort of other guests and staff.